My Renault

2.0
59.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.
Updated on
Apr 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
58.8K reviews
James Edmunds
May 12, 2025
Connectivity and stability have been improved but still lacks content. You can locate the vehicle, plan a route and find chargers and service centres. in terms of controls and info you can see SOC%, range and set cabin conditioning and turn lights on. You can't currently lock/unlock or see lock state or the same for doors/windows. There is no odo or trip information and hence no distance to next service. You can't configure interior lights or styles. Charge history is basic.
16 people found this review helpful
RENAULT SAS
May 14, 2025
Thanks for your review and we’re sorry you’re not happy with the features. We have noted your feedback and will look to make further improvements. My Renault Team.
Philip Craddock
May 17, 2025
Cannot connect to the car anymore since middle of November - which prevents the only uses of this app and still no update to fix this problem from Renault. edit: contacted Renault through as many ways as possible, and it has been months now that we are "on hold" as no solution is in sight. So now we risk being fined when charging our car as we simply cannot know what the % is.
3 people found this review helpful
RENAULT SAS
May 21, 2025
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Renault Team.
Philip Cheeseman
May 18, 2025
Never works on first load - just crashes or logs me out. I then try multiple logins/restart and 50/50 if I make it in. I don't have an obscure phone (s24 ultra) or any odd connection settings. I'm beginning to wonder if anyone at renault uses this app. New features are pointless if the app never works. put more effort into reliability!
7 people found this review helpful
RENAULT SAS
May 21, 2025
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Renault Team.